In order to serve our residents better and make things as convenient as possible, we have incorporated a maintenance request link on our website www.bancroftrents.com in the upper right hand corner of the home page.
Registering as a new maintenance member is quick, easy, and will help eliminate the process of getting ahold of the maintenance coordinator via phone. It will allow you to submit your maintenance request 24 hours 7 days a week. To ensure that your request was delivered you will receive an email back from our maintenance coordinator winthin 24 hours of the next business day (submitted requests on the weekend will not be received until Monday mornings). If you do not receive this email confirmation feel free to call the office to re-submit the maintenance request.
If you have an issue that is in need of immediate attention please call the emergency line at 881-4884 option 4.